FAQ Admin Manager for the OXID eShop

OXID eShop Module: FAQ Admin Manager

With this extension, creating frequently asked questions and their answers becomes an easy task. You can manage question/answer combinations conveniently via the OXID eShop administration and divide and sort them into categories.

The combinations are then displayed on a special help page in an accordion design that gives visitors an overview of all available questions and makes it easy to find the answers quickly even if the help pages are extensive.

Answer where questions arise

In addition, question/answer combinations can be individually assigned to shop categories and products without having to create them again.

If a question/answer combination has been assigned to a category, it will also be automatically displayed on all items in that category to save you time in data maintenance. However, it is also possible to explicitly assign questions and answers to articles.

With our module software, you can react completely flexibly to the various questions your visitors may have and create a comprehensive, high-quality information portal for your online shop without having to go through cumbersome detours.

Clear presentation of the help sections

Thanks to our module, you can create a FAQ page and individual FAQ areas for categories and articles without having to edit your shop template. Everything is already prepared for optimal presentation in your shop and you do not need any HTML knowledge to use the module.

All you have to do is fill in the input fields in the online shop administration and make the assignments to the question category, shop category or shop products, which can be done via the familiar drag-and-drop windows of the shop administration. The module does the rest for you.

Structured data for search engines

As an added benefit, the OXID FAQ module has been equipped with Google-readable Schema.org microdata. This microdata is not visible to visitors to your site, but tells the search engine that information on this page can be specifically read in a certain format.

The use of this microdata allows the search engine to recognise your questions and answers as helpful content and your question/answer combinations can thus be displayed under your Google search result.

When a search term is entered that is relevant to displaying this type of search result, the searcher will already receive the answer to their question on Google's search results page and recognise that your site provides helpful information. This feature can help your site be perceived as a trustworthy source of information and thus also contribute to more visitors visiting your shop.

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