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FAQ Admin Manager for the OXID eShop

Answer your customers' frequent questions about the shop, categories and products. This module allows you to maintain question categories and assign them in a separate admin menu item.

199,00 €
plus VAT

Single shop license

For OXID eShop with one storefront. PHP code files are encrypted.

  • Product group: OXID extension
  • Oxid version: CE / PE / EE 4.7.x - 7.x
  • PHP version: PHP 5.x - PHP 8.x
  • IonCube Loader (free): IonCube loader needed
  • Licencing options: Retail version
299,00 €
plus VAT

Retail version (open source)

For OXID multishop systems or several individually operated OXID shops.

  • Product group: OXID extension
  • Oxid version: CE / PE / EE 4.7.x - 7.x
  • PHP version: PHP 5.x - PHP 8.x
  • IonCube Loader (free): no IonCube required
  • Licencing options: Retail version (open source)
Image Description

OXID eShop Module: FAQ Admin Manager

With this extension, creating frequently asked questions and their answers becomes an easy task. You can manage question/answer combinations conveniently via the OXID eShop administration and divide and sort them into categories.

The combinations are then displayed on a special help page in an accordion design that gives visitors an overview of all available questions and makes it easy to find the answers quickly even if the help pages are extensive.

Answer where questions arise

In addition, question/answer combinations can be individually assigned to shop categories and products without having to create them again.

If a question/answer combination has been assigned to a category, it will also be automatically displayed on all items in that category to save you time in data maintenance. However, it is also possible to explicitly assign questions and answers to articles.

With our module software, you can react completely flexibly to the various questions your visitors may have and create a comprehensive, high-quality information portal for your online shop without having to go through cumbersome detours.

Clear presentation of the help sections

Thanks to our module, you can create a FAQ page and individual FAQ areas for categories and articles without having to edit your shop template. Everything is already prepared for optimal presentation in your shop and you do not need any HTML knowledge to use the module.

All you have to do is fill in the input fields in the online shop administration and make the assignments to the question category, shop category or shop products, which can be done via the familiar drag-and-drop windows of the shop administration. The module does the rest for you.

Structured data for search engines

As an added benefit, the OXID FAQ module has been equipped with Google-readable microdata. This microdata is not visible to visitors to your site, but tells the search engine that information on this page can be specifically read in a certain format.

The use of this microdata allows the search engine to recognise your questions and answers as helpful content and your question/answer combinations can thus be displayed under your Google search result.

When a search term is entered that is relevant to displaying this type of search result, the searcher will already receive the answer to their question on Google's search results page and recognise that your site provides helpful information. This feature can help your site be perceived as a trustworthy source of information and thus also contribute to more visitors visiting your shop.

Supported languages

  • Supports: German German
  • Supports: English English




  • FAQ Admin Manager for the OXID eShop Finally no stressful template adjustments on CMS pages and strange links to CMS pages. The module...
    Review rating Review rating Review rating Review rating Review rating
    1 5 5

    Finally no stressful template adjustments on CMS pages and strange links to CMS pages. The module really takes all the work out of answering the customer's questions on the spot.

    Rainer - Verified purchase
    Was this helpful?

Frequently asked questions

After you have completed the ordering process, you can access the licence management via your personal user account. All software licences purchased with your user account Netensio are listed in the licence management. If you have not yet created a licence file, you can generate a licence file for the respective order here. Please note that for the creation of full versions, the payment of the order must have been confirmed by us. With payment methods like Paypal you will get immediate access to your software licence.
No, absolutely not! Netensio develops modular software - that means we overlay and extend the existing shop functionality without changing the file structure of the Oxid eShop. Using our software you can also install Oxid updates without any problems, the Netensio software remains unaffected.
Of course! Netensio attaches great importance to intuitive user control and easy-to-use software. However, if you are still at a loss, we will be happy to help you on our numerous information pages. In addition, every Netensio software comes with an installation and user manual in Adobe PDF format.
Exactly one use per shop system is possible per licence purchased. Additional licences can be purchased at a reduced price.
All Netensio 30-day trial versions that you purchase in the official online shop at Netensio .de are absolutely free of charge for you. They are provided as a download. Depending on the network operator, costs may be incurred for the download transfer; please refer to your contract documents. If you are using a volume tariff, the expected file size of the download package is displayed next to the download button of the module.
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