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Today is the day, we can present you the latest update of our FAQ module for the OXID eShop. What is this module and why is it important for your online shop? The answer is simple: it helps you to retain your customers by maintaining and providing an extensive question/answer database. And how does it achieve this? By presenting frequently asked questions and their answers in a structured and appealing way, both on the dedicated FAQ page and on the shop category and item detail pages.

Over the years, the FAQ module has become excellently established in our portfolio due to its high usefulness and user-friendliness. It aims to keep your customers loyal to your shop even when they have questions about products or services. Instead of leaving customers alone with their questions, the module provides detailed and easily accessible answers. This is much more than a simple FAQ section - it is an effective tool to improve the shopping experience and increase customer satisfaction.

With this latest update, we are once again underlining our commitment to the continuous improvement and optimisation of our products. The updated FAQ module for OXID eShop 7 is a significant step forward in this regard. It offers you enhanced functions to improve customer interaction and optimise the shopping experience in your shop.

The targeted presentation and maintenance of question/answer combinations is a decisive factor for customer satisfaction and the success of your online shop. That is why we have put a lot of work into our revised module, optimised it code-wise and published it for you today. It gives you comprehensive control over how you direct your customers by providing targeted information, instead of leaving them to search for answers on their own.

Compatibility with OXID eShop 7

OXID eSales is renowned for the constant development of its shop software, constantly setting new standards in the e-commerce industry. This reputation is backed by the dedicated team at OXID eSales, who are known for constantly pushing and challenging the conventional boundaries of their software.

OXID eSales presents us with new challenges with OXID eShop 7, which we welcome with great enthusiasm and optimism. They spur us on to constantly develop, improve and surpass ourselves.

In this spirit, we provide continuous updates for our modules to ensure that they are always up to date and meet all the requirements of the OXID eShop platform. As an OXID eSales partner agency, we see this as a crucial commitment to our loyal customers who share and appreciate our dedication.

Our latest milestone on this path is the full compatibility of our FAQ module with OXID eShop 7, the result of a careful and comprehensive optimisation of our software to perfectly match the specific requirements and capabilities of this innovative platform. This milestone once again underlines our passion for innovation and our relentless commitment to deliver the best solutions in OXID e-commerce for our customers.

Compatibility with OXID eShop 7 only with the unencrypted module full version

As part of our drive for continuous improvement and to take full advantage of the advanced features of OXID eShop 7 and PHP 8, we have made extensive optimisation to our module. This revised version of the module is available to you exclusively as an unencrypted full version. This allows you to customise the module as you wish, while taking full advantage of the latest developments in the PHP programming language and the OXID eShop platform.

Our OXID FAQ module plays a crucial role in this context and is designed to help you improve your customers' shopping experience by providing information and solutions. With the right use of our module, together we can achieve further success in the e-commerce industry and further optimise your online presence. We see ourselves as your partner in the OXID digital landscape and are committed to working with you to realise the full potential of the OXID eShop platform.

Further information

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